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Community Centers

COVID-19 Pantry Procedures

Travis County Community Centers continue to provide services, but we are not accepting in-person applications at this time. From now on, appointments may be required to pick up food from our pantry. Thank you for your understanding and helping us keep 6 feet between people as a precaution against infection. If you are in need of help, please call or email the community center directly. Please apply online to the Community Center of your choice using the secure application buttons below.

COVID-19 Procedimientos de despensa

El Centro Comunitario del Condado de Travis seguimos prestando servicios, pero no estamos aceptando aplicaciones en persona en este momento. A partir de ahora, citas seran requeridas para recoger comida de nuestra despensa. Gracias por su comprensión y ayudarnos a mantener 6 pies entre las personas como precaución contra la infección. Si necesita ayuda del Centro Comunitario, llame por telefono o envíe un correo electrónico. Solicite en línea al Centro Comunitario de su elección utilizando los botones de aplicación segura a continuación.

Travis County’s Emergency Rental Assistance Program (ERAP) is not accepting new applications at this time. Please monitor this website for updates should additional funding become available.

In the meantime, you may want to contact Texas 2-1-1. It is a free social service hotline available 24 hours a day, 7 days a week, 365 days a year. Texas 2-1-1 is a program of the Texas Health and Human Services Commission Call 2-1-1, or (877) 541-7905, or go to www.211texas.org.

Separate programs continue to be available to help eligible Travis County residents with utility payments, mortgage assistance, food pantry, and other services.

 

El Programa de Asistencia de Emergencia para el Alquiler (ERAP) del Condado de Travis no está aceptando solicitudes de asistencia para el alquiler en este momento. Sírvase consultar este sitio web para información actualizada si obtenga fondos adicionales.

Mientras tanto, puede ponerse en contacto con Texas 2-1-1. Es una línea telefónica de servicio social gratuita y anónima, disponible las 24 horas del día, los 7 días de la semana, los 365 días del año. Texas 2-1-1 es un programa de la Comisión de Salud y Servicios Humanos de Texas.

Llame al 2-1-1 o al (877) 541-7905 o visite www.211texas.org.

Utility & Mortgage Assistance

Please follow the steps below to apply for utility (electric, gas, etc.) and mortgage assistance.

All applications for utility assistance submitted in 2021 expire on December 31, 2021. Please apply on or after January 1, 2022 for utility assistance in 2022. If you need a paper application, please contact one of the 6 Travis County Community Centers listed below.

STEP 1: Get Required Documents

Review the list of all required documents to successfully complete your application. Make sure you have the documents ready before moving to the next steps.

STEP 2: Choose Your Location

Looking at the map below, choose a community center that is the most convenient for you.


View Travis County Community Centers in a larger map

STEP 3: Start the Application

Start the online application process by clicking the button at the location of your choice. You can apply in English or Spanish.

If you need a paper application, please call any community center and we can mail or fax it to you.


Del Valle

3518 FM 973 S.
Del Valle, Texas, 78617 (Map)
Phone: 512-854-1520
Fax: 512-854-1528
Email: [email protected]

del valle community center

Manor

600 W. Carrie Manor St.
Manor, Texas, 78653 (Map)
Phone: 512-854-1550
Fax: 512-854-1559
Email: [email protected]

Manor community center

Jonestown

18649 FM 1431
Suite 6A
Jonestown, Texas, 78645 (Map)
Phone: 512-854-1500
Fax: 512-854-1510
Email: [email protected]

jonestown community center

Oak Hill

8656 A State Highway 71 West
Suite 100
Austin, Texas, 78735 (Map)
Phone: 512-854-2130
Fax: 512-854-2145
Email: [email protected]

oak hill community center

Pflugerville

15822 Foothill Farm Loop
Suite D
Pflugerville, Texas, 78660 (Map)
Phone: 512-854-1530
Fax: 512-854-1543
Email: [email protected]

pflugerville community center

Central Austin

5325 Airport Boulevard
Austin, Texas 78751 (Map)
Phone: 512-854-4120
Fax: 512-854-4118
Email: [email protected]

central austin

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Call or visit one of our community centers. Learn about basic needs support.

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TAX RATE: TRAVIS COUNTY ADOPTED A TAX RATE THAT WILL RAISE MORE TAXES FOR MAINTENANCE AND OPERATIONS THAN LAST YEAR’S TAX RATE. THE TAX RATE WILL EFFECTIVELY BE RAISED BY 3.5 PERCENT AND WILL RAISE TAXES FOR MAINTENANCE AND OPERATIONS ON A $100,000 HOME BY APPROXIMATELY $10.39.

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