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COVID-19 Pantry Procedures/COVID-19 Procedimientos de despensa

COVID-19 Pantry Procedures

Travis County Community Centers continue to provide services, but we are not accepting in-person applications at this time. From now on, appointments may be required to pick up food from our pantry. Thank you for your understanding and helping us keep 6 feet between people as a precaution against infection. If you are in need of help, please call or email the community center directly. Please apply online to the Community Center of your choice using the secure application buttons below.

COVID-19 Procedimientos de despensa

El Centro Comunitario del Condado de Travis seguimos prestando servicios, pero no estamos aceptando aplicaciones en persona en este momento. A partir de ahora, citas seran requeridas para recoger comida de nuestra despensa. Gracias por su comprensión y ayudarnos a mantener 6 pies entre las personas como precaución contra la infección. Si necesita ayuda del Centro Comunitario, llame por telefono o envíe un correo electrónico. Solicite en línea al Centro Comunitario de su elección utilizando los botones de aplicación segura a continuación.

How to Apply for Assistance

As of March 15, 2022, Travis County has paused accepting new applications for rent and mortgage assistance. Based on the current application volume, we anticipate spending all available funds.

Renters in Travis County needing assistance can contact Texas 211, a free social service hotline available 24 hours a day, seven days a week. They can call 211 or (877) 541-7905 or visit https://www.211texas.org/. The United Way for Greater Austin can also connect renters to resources.

Homeowners needing assistance can contact the Texas Department of Housing and Community Affairs. The Texas Homeowner Assistance Fund Program is available to help with mortgage, property tax, insurance, and HOA fees.

Separate programs continue to be available to help eligible Travis County residents with utility payments, food pantry, and other services.

  • Our waiting list for financial assistance is at least three to four months long (we’ve received thousands of applications). 
  • We are required to help everyone in the order they applied and will reach out to you as soon as your application comes up on the waiting list.
  • If you receive a disconnect notice while you are waiting, please let us know immediately by calling one of our community centers
  • There is no waiting list for Food Pantries, which are available by appointment or walk-in, every 30 days per household.
  • All applications for utility assistance submitted in 2022 expire on December 31,2022.

We appreciate your patience as we work to help everyone as quickly as possible. 

  • Nuestra lista de espera para asistencia financiera es por lo menos tres a cuatro meses (hemos recibido miles de aplicaciones).
  • Estamos obligados a ayudar a todos en el orden en que aplicaron y vamos a avisarle tan pronto como su aplicación aparece en la lista de espera.
  • Si usted recibe un aviso de desconexión mientras que está esperando, por favor de avisarnos inmediatamente y llame uno de los centros comunitarios.
  • No hay lista de espera para las despensa de alimentos, que están disponible con cita previa o sin cita previa, cada 30 días por hogar.
  • Todas las solicitudes de asistencia de servicios públicos presentadas en 2022 expiran el 31 de diciembre de 2022.

Agradecemos tu paciencia mientras trabajamos para ayudar a todos lo más rápido posible.

Follow steps below to apply for other financial assistance.

STEP 1: Get Required Documents

Review the list of all required documents to successfully complete your application. Make sure you have the documents ready before moving to the next step.

STEP 2: Start the Application

Start the online application process by clicking a button below. You can apply in English or Spanish.

If you need a paper application, please call any community center and we can mail or fax it to you, or go to one of the community centers during business hours.

Community Centers

Looking at the map below, choose a community center that is the most convenient for you.


View Travis County Community Centers in a larger map


Del Valle

3518 FM 973 S.
Del Valle, Texas, 78617 (Map)
Phone: 512-854-1520
Fax: 512-854-1528
Email: [email protected]

del valle community center

Manor

600 W. Carrie Manor St.
Manor, Texas, 78653 (Map)
Phone: 512-854-1550
Fax: 512-854-1559
Email: [email protected]

Manor community center

Jonestown

18649 FM 1431
Suite 6A
Jonestown, Texas, 78645 (Map)
Phone: 512-854-1500
Fax: 512-854-1510
Email: [email protected]

jonestown community center

Oak Hill

8656 A State Highway 71 West
Suite 100
Austin, Texas, 78735 (Map)
Phone: 512-854-2130
Fax: 512-854-2145
Email: [email protected]

oak hill community center

Pflugerville

15822 Foothill Farm Loop
Suite D
Pflugerville, Texas, 78660 (Map)
Phone: 512-854-1530
Fax: 512-854-1543
Email: [email protected]

pflugerville community center

Central Austin

5325 Airport Boulevard
Austin, Texas 78751 (Map)
Phone: 512-854-4120
Fax: 512-854-4118
Email: [email protected]

central austin

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Call or visit one of our community centers. Learn about basic needs support.

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TAX RATE: TRAVIS COUNTY ADOPTED A TAX RATE THAT WILL RAISE MORE TAXES FOR MAINTENANCE AND OPERATIONS THAN LAST YEAR'S TAX RATE. THE TAX RATE WILL EFFECTIVELY BE RAISED BY 3.6 PERCENT AND WILL RAISE TAXES FOR MAINTENANCE AND OPERATIONS ON A $100,000 HOME BY APPROXIMATELY $11.00.

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