The Travis County District Clerk’s Passport Acceptance Facility is located at 5501 Airport Blvd., 2nd Floor, Room 220, Austin, TX 78751 (map). The office offers a large waiting area, free parking and Wi-Fi.
Hours: 8:00 AM to 4:30 PM Monday – Friday (holiday schedule). During the busy season, we often stop accepting customers anywhere from 2:00 PM – 4:00 PM due to the high number of customers signed-in waiting to be processed by 4:30 PM. We recommend you arrive as early in the day as possible to assure being seen. Questions? Call our office at (512) 854-4295 to speak to an agent.
NOTICE: Due to the heavy volume of requests, the U.S. State Department is experiencing a delay in passport application processing. We encourage you to apply as early as possible.