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Lawrence Lyman, Division Director

[email protected]
(512) 854-4278

  • Staff and Division Oversight
  • Executive Management Team
  • Board and Community Leadership
  • Evaluation and strategic planning consultation

Lawrence Lyman has over 15 years experience in public service, primarily in local government with Travis County and the City of Austin. He currently serves as Division Director, overseeing planning staff, and managing workforce development and education for the Travis County Health and Human Services Department.

Prior to this assignment, his work has encompassed a wide range of human services issues including early childhood, youth development, basic needs, and public safety. Work in these areas has encompassed all phases of intermediary work: assessment, planning, implementation, and evaluation.

Lawrence earned a Bachelor of Arts from Rice University and a Master of Public Affairs from the L.B.J. School at the University of Texas at Austin.

Korey Darling, Planning Manager

[email protected]
(512) 854-4275

  • Staff oversight and workplan coordination
  • Issue area lead for Aging Services
  • Group facilitation
  • Social service investment and contract system planning

Korey has been with the Research & Planning Division since 2004 and currently serves as the Planning Manager supervising staff and coordinating the Division’s workplan. During her time in R&P, Korey’s work has included census data analysis, group facilitation, strategic planning, social service investments and contracts, and community planning in the aging services issue area. Korey’s previous experience includes administrative work at the state level and volunteer and internship experience working with older adults.

Korey earned a Bachelor of Arts from Clark University in Worcester, MA and a Master of Science in Social Work from the University of Texas at Austin.

Rachel Coff, Senior Planner

[email protected]
(512) 854-3413

  • Social services investment system planning
  • Group facilitation lead
  • Issue area lead for Food
  • Issue area lead for Immigrant Issues

Rachel Coff has been with the Research & Planning Division since 2006. Rachel’s work for the division has variously covered: social services investment system planning; programmatic oversight of social service contracts; community planning for several issue areas (immigrant issues, food and other basic needs); group facilitation and collaborative problem solving support for Department, County, and community groups; demographic analysis and community conditions research; and field instruction for social work interns. Rachel received her Bachelor of Arts from Rice University, and her Master of Science in Social Work from the University of Texas at Austin.

Courtney Bissonnet Lucas, Senior Planner

[email protected]
(512) 854-3415

  • Performance measurement and evaluation lead
  • Behavioral Health issue area lead
  • GIS mapping

Courtney Bissonnet Lucas has been with the Research & Planning Division since 2008. Courtney’s work for the division includes performance measurement and evaluation for the Department's social service investments, community planning for the Behavioral Health issue area, demographic analysis and community conditions research, and GIS mapping.

Courtney earned a Bachelor of Arts in Economics from Southwestern University and a Master of Education from the University of Texas at Austin.

Anna Lisa Conlin, Planner

[email protected]
(512) 854-3414

  • Early Childhood issue area lead
  • Public Participation
  • Group process consultation

Anna Lisa Conlin, LCSW is a Planner with the Travis County Health and Human Services Department’s Research & Planning Division. Her areas of focus include early care and education, public participation, and collaborative problem solving. Anna Lisa currently serves as the Travis County appointee to the City of Austin Early Childhood Council. She has over fifteen years of experience in social services, including a range of education and experience in child and youth development, demographic trends, low income working individuals and families, family economic security, and planning and policy development in both nonprofit and government settings.

Anna Lisa holds a Bachelor of Social Work and a Master of Science in Social Work with a focus on Administration and Planning from the University of Texas at Austin.

April Klein, Planner

[email protected]
(512) 854-5291

  • Data and Information Services
  • Performance Measurement and Evaluation
  • Process Evaluation

April joined the Travis County HHS Research and Planning Division in February of 2019. Her professional experiences prior to joining the county include process evaluation of federal policy implementation, qualitative research and analysis, health communications, and community-based participatory research. She has worked on a wide range of issue areas including education, water and sanitation, and communicable disease. Her work in health and educations programs span both the public and private sectors, domestically and internationally.

April received a Bachelor of Science from the University of Texas at Arlington in 2010, and a Master’s in Public Health from the Rollins School of Public Health at Emory University in 2018 with a concentration in Community Health and Development.

Rochelle Olivares, Planner

[email protected]
(512) 854-1568

  • Youth issue area lead
  • Performance measurement and evaluation consultant
  • Data services support

Rochelle Olivares joined the Research & Planning Division in 2018. Her previous experiences include direct practice work with youth, people with intellectual and developmental disabilities, people experiencing homelessness, and immigrants. Rochelle also has experience in exploratory, evaluative, and strategic research using mixed methodologies. Within the Division her primary focus is on youth development, performance measurement and evaluation, and data analyses.

Rochelle is a Licensed Master Social Worker (LMSW) and obtained her Master of Science in Social Work from the University of Texas at Austin. She also earned a Master of Public Affairs at the LBJ School at the University of Texas at Austin.

Octavio Ulloa, Planner

[email protected]
(512) 854-4274

  • Workforce Development issue area lead
  • GIS mapping
  • Data & Information services

Octavio joined the Travis County HHS Research & Planning Division in January of 2019. His prior professional experience included childhood health data visualization, data analytics for community health centers and transportation mapping in the private technology sector. His primary focus within R&P is Program Lead for Workforce Development, data analysis, report writing and GIS mapping.

He earned his Bachelor’s of Arts in Anthropology from the University of Arizona and his Master’s of Applied Geography from Texas State University.

Lawrence Lyman, Division Director

Phone: (512) 854-4278

502 E Highland Mall Blvd
Austin, TX 78752 (Map)

Email

TAX RATE: TRAVIS COUNTY ADOPTED A TAX RATE THAT WILL RAISE MORE TAXES FOR MAINTENANCE AND OPERATIONS THAN LAST YEAR’S TAX RATE. THE TAX RATE WILL EFFECTIVELY BE RAISED BY 3.5 PERCENT AND WILL RAISE TAXES FOR MAINTENANCE AND OPERATIONS ON A $100,000 HOME BY APPROXIMATELY $10.39.

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