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Come to our Center for more information about programs and services in our area. We refer to many agencies and programs in addition to the following:

Department of Family and Protective Services

14000 Summit Dr, Austin, Texas 78728 (Map)

Phone: (512) 834-3195

The Texas Department of Family and Protective Services (DFPS) works with communities to promote safe and healthy families and protect children and vulnerable adults from abuse, neglect, and exploitation. We do this through investigations, services and referrals, and prevention programs.

DFPS has five major programs that do this important work:

  • Adult Protective Services
    Protects the elderly and people with disabilities from abuse, neglect, and exploitation through investigations and services.
  • Child Protective Services
    Protects children from abuse and neglect through services, foster care, and adoption.
  • Investigations
    Investigates reports of child abuse or neglect to determine if any child in the family has been abused or neglected. If the children aren't safe, the investigator starts protective services.
  • Prevention and Early Intervention
    Manages community-based programs that prevent juvenile delinquency and child abuse and neglect.
  • Statewide Intake
    Takes reports of abuse, neglect, and exploitation from across the state through its Texas Abuse Hotline (1-800-252-5400) and through the website TxAbuseHotline.orgExternal Link 24-hours a day, every day of the year.
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Jonestown

18649 FM 1431 Ste. 6A
Jonestown, Texas, 78645 (Map)
Email us
Phone: (512) 854-1500
Fax: (512) 854-1510
8:00am - 5:00pm, M-F

 

TAX RATE: TRAVIS COUNTY ADOPTED A TAX RATE THAT WILL RAISE MORE TAXES FOR MAINTENANCE AND OPERATIONS THAN LAST YEAR’S TAX RATE. THE TAX RATE WILL EFFECTIVELY BE RAISED BY 3.5 PERCENT AND WILL RAISE TAXES FOR MAINTENANCE AND OPERATIONS ON A $100,000 HOME BY APPROXIMATELY $9.12.