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Due to the high volume of applications received this year, and our limited amount of funding, it is likely we may not be able to help with any new applications received. We will start our new application cycle on January 1st, 2024, and you are more than welcome to complete an application on or after this date.

*We encourage you to apply and contact one of our community centers if you are at risk of utility disconnection*

Renters in Travis County needing assistance can contact Texas 211, a free social service hotline available 24 hours a day, seven days a week. They can call 211 or (877)-541-7905 or visit https://211texas.org/

Application Process

Apply for Assistance

For food pantries please call the community center of your choice to find out about getting food assistance. Most Centers can help you the same day, but may need to schedule appointments to help ensure social distancing.

Required Documents

  • Photo ID (drivers' license, military ID, State ID, etc.)
  • Social Security Card/Numbers for any household members who have them
  • Proof of ALL household income for the past 30 days (pay checks, check stubs, Social Security award letters for current year, unemployment, child support, workers compensation, etc.)
  • For utility assistance - current utility bill or termination notice
  • For CEAP federally funded Utility Assistance proof of identification and citizenship is required for all household members

Failure to provide the required documents will delay or deny the processing of your request for assistance.

More information about required documents

 

Intake Procedure

  • Applicants are required to complete an application online or at any of the six centers for financial assistance, weatherization, home repair or Social Work services
  • Travis County residents may apply at any of the community centers and do not have to go to a Center based on location.
  • Applicants unable to visit centers in-person can call for an application to be mailed, or faxed to them.

Community Center Locations

TAX RATE: TRAVIS COUNTY ADOPTED A TAX RATE THAT WILL RAISE MORE TAXES FOR MAINTENANCE AND OPERATIONS THAN LAST YEAR’S TAX RATE. THE TAX RATE WILL EFFECTIVELY BE RAISED BY 3.5 PERCENT AND WILL RAISE TAXES FOR MAINTENANCE AND OPERATIONS ON A $100,000 HOME BY APPROXIMATELY $9.12.