starflight staff program

(800) 531-STAR

In the air within minutes...

Quick response times are an important component of our customer service. Once the location and call nature is received, the helicopter is dispatched immediately and generally airborne within five to six minutes. Scene flights and inter-facility transports constitute over ninety percent of STAR Flight  responses. STAR Flight  responds within the following counties: Bastrop, Bell, Blanco, Burnet, Burleson, Caldwell, Comal, Fayette, Gillespie, Gonzales, Guadalupe, Hays, Kendal, Lampasas, Lee, Llano, Milam, San Saba, and Williamson counties. We can respond outside these counties if required.

STAR Flight  makes every effort to complete all mission requests. However, personnel and aircraft safety is paramount. When weather conditions are not suitable for flight, STAR Flight  will notify your dispatch in as short a time as possible in order to allow your resources to determine the next best method of transport.

If you need STAR Flight  for an emergency, call our Communications Center at 1-800-531-STAR (7827). STAR Flight  will be dispatched to your location within one minute of your phone request.

STAR Flight  Estimated Response Time Map

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Josh Davies | MA, CEM
County Executive

casey ping home2

Casey Ping
Chief Deputy/Director of Emergency Medical Services
STAR Flight Program Director
(512) 854-6460

Chuck Spangler
Director of Aviation
(512) 854-3708

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