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The Travis County COVID-19 Emergency Rental Assistance Program is designed to help low- and moderate-income Travis County residents that are unable to pay rent due to the COVID-19 Pandemic.

The online application is available in English and Spanish. Please allow 45 minutes to an hour to complete the online application. You will not be able to leave and then return to complete later.  

If you need a paper copy of the application, contact one of our Community Centers. Completed paper applications cannot be emailed.

Responses to Frequently Asked Questions (FAQs) are available for both tenants and landlords. If you need assistance call the Client Call Center at 512-677-6070.

Assistance through the Call Center is available in multiple languages, including Spanish.

Emergency Rental Assistance Program (ERAP) Eligibility

This program is for households (family or non-family) in which one or more members of the household meets all the following criteria:

  • Resides in Travis County, Texas
  • Meets one or more of the following:
    • Qualifies for unemployment, or
    • Has experienced a reduction in household income, or
    • Incurred significant costs due to COVID-19, or
    • Experienced a financial hardship due to COVID-19
  • Demonstrates a risk of experiencing homelessness or housing instability
  • Has a household income at or below 80% of the area median income (AMI) 

Eviction Moratorium

Travis County Judge Andy Brown has issued County Judge Order 2021-04: Relating to Notices to Vacate, Eviction Proceedings in response to COVID-19. This order extends the prohibition of eviction proceedings to August 1, 2021, with some exceptions, unless terminated or modified by a subsequent order. 

Other Resources

Travis County, the City of Austin, and the State of Texas are working to provide emergency financial assistance with rent and mortgage payments to constituents in need due to the COVID-19 pandemic. Individuals residing in the city limits of Austin can apply for assistance from either the county or the city. Applicants cannot receive overlapping benefits from these entities.

Learn more about the City of Austin Rental Assistance Program.

Learn more about the State of Texas Rental Assistance Program.

Mortgage and Utility Assistance

Travis County also offers assistance for mortgage and utility (electric, gas, etc.) payments.

Follow these steps to apply:

  • Choose a community center. You do not have to choose a community center that’s in your neighborhood.
  • Fill out the online application. The application is available in English and Spanish.
  • If you need a paper copy of the application, call a community center. They can mail or fax you an application.

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Sherri Fleming,
County Executive

HHS Divisions

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Call or visit one of our community centers. Learn about basic needs support.

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TAX RATE: TRAVIS COUNTY ADOPTED A TAX RATE THAT WILL RAISE MORE TAXES FOR MAINTENANCE AND OPERATIONS THAN LAST YEAR'S TAX RATE. THE TAX RATE WILL EFFECTIVELY BE RAISED BY 3.6 PERCENT AND WILL RAISE TAXES FOR MAINTENANCE AND OPERATIONS ON A $100,000 HOME BY APPROXIMATELY $11.00.

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