Travis County Veteran Services limited client services available in December 2019:

  • Monday through Friday, December 2nd – 6th

Staff will be out of the office attending accreditation, and certification training:

  • Monday through Friday, December 16th – 20th

The office will close for staff to process end of year administrative tasks; 

  • Tuesday & Wednesday, December 24th & 25th
  • Wednesday, January 1, 2020

Travis County government closed for Holiday Observances.

*For pending claims please contact the VA  1-800-827-1000; or contact Benefits counselors at the VA Outpatient clinic located at

7901 Metropolis Drive, Austin, TX 78744 (Map)

 (512) 823-4000

Sorry for any inconvenience.

We wish you a safe and happy holiday season!

Veterans Services

About Veterans Services

The Travis County Veterans Service Office provides eligible veterans, their dependents, and survivors direct and general support and assistance in obtaining all benefits to which they are entitled from the Veterans Benefits Administration.

Office Hours

Monday: 8:00 am - 4:00 pm Walk-Ins Welcome
Tuesday - Friday: 8:00 am - 4:00 pm By Appointment Only

  • 1-877-WAR-VETS (627.8387) Vet Center Combat Call Center
  • 1-855-VA-WOMEN (1-855-829-6636) Women Veteran’s Call Center

Veterans and their loved ones can call 1-800-273-8255 and Press 1, chat online at, or send a text message to 838255 to receive free, confidential support 24 hours a day, 7 days a week, 365 days a year, even if they are not registered with VA or enrolled in VA health care.

The Latest News

Student Veterans of America Posts in-state Tuition Map

The SVA listed states offering in-state tuition to out-of-state veterans. (See map.) Texas veterans attending school in-state may be eligible for the Hazelwood Act.

Important VA Disability Benefits Information

Secondary Service Connection and Veterans Disability Benefits

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Olie L. Pope Jr., Veterans Services Officer

Mailing Address

Travis County Veterans Services
PO Box 1748
Austin, TX 78767

Physical Address

100 N. IH-35, Suite 2400
Austin, TX 78701

Phone: (512) 854-9340
Fax: (512) 854-4453

Additional Staff