District Clerk

New Location Announcement

It is with great pleasure that we announce that the Travis County District Clerk’s Jury Management and Passport Acceptance Facility has moved into a brand new facility to better serve our customers.

New Address:
5325 Airport Blvd.,
Suite 1100,
Austin, TX 78751 (map)
(Same area as our current location but in the brand new building located on the corner of Airport and E 53rd 1/2 Street)

Phone:
(512) 854-4295

Email:
[email protected]

Our goal is to keep the citizens of Travis County as safe as possible in these uncertain times so we have added sneeze guards at each of the agent’s desks for everyone’s protection. Customers will still be required to wear masks during their visit to our office and hand sanitizer will be available in the lobby. If you are an adult and are not applying for a passport, you will be required to wait in the lobby. If you have any questions about our location or our services, please contact us as stated above in bold.

To book a passport appointment, visit our website.

We look forward to seeing you at our new location.

Online Scheduling

Travis County District Clerk Emergency Notification

The Texas Supreme Court, Texas Court of Criminal Appeals and the Travis County Courts have issued Emergency Orders. Therefore, the Travis County District Clerk’s office is taking safety precautions to protect our customers and employees amidst COVID-19 concerns by opening all of our divisions by appointment only.

Appointments are required to access in-person services.

*Passport appointments are only available at our 5325 Airport Blvd., Suite 1100, Austin, TX 78751 location.

For Criminal Record Copies, we encourage customers to use our records request form.

Select one of the services below to schedule an appointment

We refer you to the Emergency Orders issued by the Travis County Courts:

Documents received through efile and the mail will continue to be handled as quickly as possible (but due to increased requests, not necessarily at the same speed as before the COVID-19 virus emergency was declared). Our team is still answering questions through our main number: 512-854-9457 or our e-mail address: [email protected]. We ask for patience especially if a specific person needs to respond to your questions or since the response may take more time to coordinate.

Thanks for your cooperation as we all work on keeping our community and staff safe while ensuring that justice continues.

Appointment Privacy Policy

The District Clerk’s Office offers the online appointment scheduling system as a convenience and for the safety of staff and the public. The District Clerk’s Office is committed to protecting the privacy of the system’s users and does not actively share user personal information.

However, the District Clerk’s Office is a public agency subject to the Texas Public Information Act (TPIA) and may be required to release certain information that users may enter into the scheduling system pursuant to the TPIA.

In order to make an online appointment, the following personal identifiable information will be collected and temporarily stored:

Your name
Your phone number
Your email address

Use of Collected Information

Your information is used to secure an appointment with the District Clerk’s Office. Your phone number and email address are used to confirm your appointment, reminder of an upcoming appointment or any necessary change to your appointment.

Retention and Destruction of Collected Information

Information collected by the online appointment scheduling system including your name, phone number and email address is stored by the system for purposes of scheduling. Pursuant to the State Records Retention Schedules, this information need only be retained for as long as administratively valuable. The scheduling information is only needed by the District Clerk’s Office until the time of your appointment and will be deleted thereafter in accordance with State retention laws. The deletion includes both the active system and any backup of system data.