Adult Probation FAQs

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You may be court-ordered to complete a specific number of CSR hours during your term of probation. CSR is volunteer work at a non-profit or government agency. The Adult Probation Department maintains service agreements with various agencies throughout Travis County who participate as CSR sites. Your probation officer will provide you with further details regarding your CSR requirement.

The Process

Your probation officer (PO) will discuss your CSR requirement with you. The PO has access to a list of approved CSR agencies located throughout Travis County that have varying hours of operation Sunday - Saturday. Please note that your options for CSR agencies may vary depending on your offense.

Once a CSR agency is selected, your PO will assign you to the agency and give you a form to take take to the agency the first time you volunteer. The form will include the agency’s address and any specific instructions on how to start completing CSR with that agency.

Every time you volunteer, you must sign in on the Travis County Adult Probation CSR time sheet. Each CSR agency reports these hours to Travis County Adult Probation by the following business day.

Generally, all court-ordered CSR hours must be completed no later than 60 days before your probation term ends. However, the Court or your PO may give you additional rules or timeframes for completing your CSR hours.

Pretrial Diversion Programs (PTD) are an alternative to prosecution offered by the Travis County District Attorney's Office and the Travis County Attorney’s Office which seeks to divert defendants from traditional criminal justice processing into a program of supervision and services administered by the Travis County Community Supervision and Corrections Department. Ideally, defendants are diverted at the pre-information stage. Participants who successfully complete the program have the charge against them dismissed; unsuccessful participants are returned for prosecution.

The objectives of Pretrial Diversion are:

1. To prevent future criminal activity among certain defendants against whom prosecutable cases exist by diverting them from traditional processing into community supervision and services.
2. To save prosecutorial and judicial resources for concentration on higher risk offenders.
3. To allow defendants to have their criminal charge dismissed.

• Credit card
• Cash (ONLY at the EOB)
• Money order/cashier’s check

NO PERSONAL CHECKS ACCEPTED ANYWHERE.

There is a daily transaction fee of $2.00.

In addition, the credit card processing fee is

• 2.75% or $1, whichever is greater, in person
• 2.75% or $1, whichever is greater, on the web
• 3% or $4.95, whichever is greater, over the phone

• EOB downtown on the 7th floor. This location takes all forms of payment.
• South (PCT 4) on the 1st floor. This location does NOT take CASH.
• North (PCT 2) on the 1st floor. This location does NOT take CASH.
• Mental Health Unit (Legal Aid Bldg) on the 1st floor. This location does NOT take CASH.

(EOB, South, North and Mental Health names should be clickable links to the unit information and map)

If you have instructions from your Probation Officer for paying by web, click here to pay on the web . You will need your user name and password that you created using the instructions from your Probation Officer and your credit card number, expiration date and security code.

Once you have been placed on probation, court staff will give you instructions to report to the Probation Intake Office. Included in the folder you receive in court is the Intake Form. Click here to open the intake form. If you have not already filled it out, you can do so at the Intake Office. The office is on the first floor in the courthouse, the same building where you will go to court.

You will be interviewed by Intake Staff who will:

1. Provide you with information to attend a one-time probation orientation class
2. Assign you a probation officer and a time, date and location to report for an initial visit
3. Answer questions you have to prepare you for your first visit with your officer

1. First, you need to know that all Probation buildings have security screening at the entrance. There are lockers where you can leave your valuables, keys, cell phones, etc. The guard will guide you to the lockers and instruct you about what you can and cannot bring into the building.
2. You will be provided with an orientation handbook that includes the checklist of what to bring to your first visit with your officer.
3. The handbook will be reviewed. View the orientation handbook here. (Español)

1. The YELLOW FOLDER that you will be given at orientation. Keep your Handbook and handouts in it that you receive in Orientation. Use it to keep all of your probation paperwork organized and handy. Ask your PO for a replacement folder as needed.
2. Your copy of your Conditions of Probation
3. CERTIFICATES OF COMPLETION for any classes or treatment you completed while on bond.
4. Your PROBATION ID CARD and a VALID DRIVER’S LICENSE or DPS’s TEXAS ID CARD.
5. Proof of IGNITION INTERLOCK INSTALLATION if ordered by the court.
6. Proof of CAR INSURANCE.
7. Proof of EMPLOYMENT. A copy of your pay stub. You may bring a letter from your employer, on employer Letterhead, stating that you are employed with them if you do not receive a pay stub.
8. Proof of RESIDENCE. A current Lease Agreement or a utility bill, in your name, listing your address. If you live with someone else, bring a letter from that person stating you live with them and a copy of that person’s utility bill.
9. Bring the FINANCIAL STUDY FORM and copies of your MONTHLY BILLS AND INCOME INFORMATION if the Judge ordered a financial study.
10. A MONEY ORDER in the amount of $62.00 for your monthly supervision fee ($60 supervision fee and $2 transaction fee) if your case was probated in Travis County.
11. An updated list of any and all medications you are taking.

If you are probated in Travis County but you reside in another county, you can discuss transferring to your home county when you go to Intake.

If you reside out of state and want to have your case transferred, you MUST discuss this with your attorney PRIOR to going to court. Federal Regulations determine if you are able to be transferred out of state. This is not in the hands of either probation or the judge. Please click here to read further information about the Interstate Compact Offender Tracking System (ICOTS) that governs out of state transfers.

Please locate your probation officers number from the list below. Please note: Other officers may not be able to assist you.

If you don’t know who your officer is, please contact the main number at each location:

• McKinney Falls: 512-854-2723
• Burnet Road: 512-854-9775
• SMART: 512-854-3150
• MHMR: 512-854-1800