Open Records

To obtain information about your rights and the procedures for accessing governmental records, you may find valuation information on the Texas Attorney General’s website.

To request information from the Travis County Treasurer’s office ONLY, please submit your request using the contact information below. Please be advised that submitting a request to the below contact information will not constitute a request for documents held by any other Travis County Department or Elected Official. To avoid the need for clarification, please be very specific when making your request for documents.

By mail

Dolores Ortega Carter
Travis County Treasurer
P.O. Box 1748
Austin, Texas 78767

By fax

(512) 854-9361

In person

700 Lavaca
Suite 1.300, 1st floor
Austin, Texas 78701 (Map)

For complaints regarding failure to release public information, please contact your local County or District Attorney. Please ask and you will be provided with this information.

You may also contact the Office of the Attorney General, Open Government Hotline, at (512) 478-6736 or toll-free at (877) 673-6839.

For complaints regarding overcharges, please contact the Office of the Attorney General’s Cost Rules Administrator at (512) 475-2497.


Dolores Ortega Carter, Treasurer

700 Lavaca, Suite 1.300
Austin, TX 78701 (Map)

Phone: (512) 854-9365
Fax: (512) 854-9361