The Travis County Compliance and Privacy Office is dedicated to maintaining the highest standards of compliance and privacy. We focus on effective policies, training, and proactive monitoring to protect your information and support our community with integrity and respect.
On This Page.
Vision
The Travis County Compliance and Privacy (CAP) program will be recognized as one of the best compliance programs within the State, that strives to conduct business with the highest level of awareness, training, commitment, and adherence to applicable laws and regulations. To do so, this requires the implementation of policies and procedures that address potential compliance risk areas as well as identifiable mechanisms for reporting, investigating, monitoring, and correcting cases of suspected non-compliance.
Mission
Building a Compliance and Privacy (CAP) program where staff and clients are addressed with dignity, respect, and equipped with the training, knowledge and understanding to protect and secure all privacy data held by Travis County.
Our Commitment to Travis County
The primary function of the CAP office is to monitor all HIPAA and Privacy operational processes and procedures using a compliance management platform to ensure that Travis County complies with all legal regulations and ethical standards.
We achieve these responsibilities by:
- Developing an effective compliance program by implementing standards of conduct, policies, and procedures.
- Ensure proper oversight, by having a Compliance Officer and Governance Committee that hold operational responsibility, autonomy, and authority.
- Creating effective ongoing awareness and training platforms, while establishing open lines of effective communication.
- Internal auditing and monitoring by using internal tools to evaluate program effectiveness.
- Reporting and Investigation procedures that encourage employees to raise concerns while having effective investigative procedures in place.
- Overseeing standardized disciplinary and enforcement actions for intentional and malicious data privacy violations.
- Prompt response and prevention to resolve identified problems and implementation of corrective actions plans that will monitor ongoing and future activities.
How We Can Help You
The Compliance and Privacy (CAP) office is ONLY able to assist with issues related to protected information that has been collected and maintained by Travis County or its third-party vendors.
If CAP cannot directly assist you, we will point you to the Travis County division that can assist you better.
Areas where our office may be able to assist you:
- Federal Regulated HIPAA Laws
- Notice of Privacy Practices / Your Rights
- How to Keep HIPAA and Privacy Data Safe
- Policies and Procedures regarding Protected Health Information (PHI), electronic Protected Health Information (ePHI), and Personally Identifiable Information (PII)
- Unauthorized Data Incidents and Possible Data Breaches
Travis County Incident and Complaint Form
If you need to report an incident or file a complaint regarding our privacy policies and procedures, or if you believe your privacy rights have been violated, please visit our dedicated page to submit your report. The HIPAA Compliance and Privacy Office will review and resolve your submission within 45-60 days.
Report a HIPAA Incident or File a Complaint
For any questions, you can contact our HIPAA Compliance and Privacy Office at (512) 854-1114 or email us at [email protected]. Travis County ensures no retaliatory actions will be taken against you for reporting an incident or filing a complaint.
Resources
- Travis County HIPAA and Privacy Guidelines and Tips for Securing Information
- Notice of Privacy Practices - English
- Notice of Privacy Practices - Spanish
- Travis County Hybrid Order
- Travis County Code 120
- National Institute of Standards and Technology’s Privacy Framework
- Texas State Law Library Privacy and Personal Information Guide
- U.S. Department of Health and Human Services Summary of the HIPAA Privacy Rule
- U.S. Department of Health and Human Services Summary of the HIPAA Security Rule
- U.S. Department of Health and Human Services Breach Notification Rule
- Introduction to Data Privacy and Security Training
- Data Security vs. Data Privacy vs. Data Protection Training
- Privacy 101: Accountability Training
- HIPAA Training 101: What is HIPAA Compliance Training
Related
HIPAA Page
Learn more about the Travis County Compliance and Privacy Office and how we protect your information with integrity and respect.
Travis County Commissioners Court
Learn about the Travis County Commissioners Court and their role in county governance. Find out how they set policies, determine fees, and allocate resources to serve the community.
