Open Enrollment is offered each year to review your current benefits and make elections for the upcoming plan year. Open Enrollment is from August 1st through August 31st. If no changes are made, benefits will rollover for the next plan year. If you are enrolled in the Flexible Spending Account, you must re-enroll. The FSA will not rollover.

What’s changing for FY20?

On June 25, 2019, the Travis County Commissioners Court approved a 2.1% increase for medical plans and a 7% increase for PPO dental plans. They also approved decreasing virtual visit copays to $10 for the PPO and EPO plans. It is highly recommended that all participants review the plan changes carefully to determine which plans may be best for you.

How do I make Open Enrollment changes? What if I have questions?

  • Open Enrollment is conducted in SAP ESS (Employee Self-Service). Access is available from work or home by logging in to
  • Open Enrollment SAP tutorial - These online help videos and documents will walk you through the steps for completing Open Enrollment
  • Open Enrollment Sessions – This is a list of on-site sessions at various locations throughout the County. HRMD Benefits staff will be available to assist with benefit questions and can assist with making benefit changes in SAP ESS.
  • Call the Benefits Line at 854-0404 or email [email protected]
  • Assistance is also available in the HRMD office at 700 Lavaca Street (4th floor) from Monday through Friday, 9:00 am until 4:00 pm.
700 lavaca sm

700 Lavaca St.
Suite 420
Austin, TX 78701 (Map)

Phone: (512) 854-9165


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