Emergency Archives

Donations and Volunteers

Current Harvey Volunteer Efforts

The Red Cross has issued an urgent request for volunteers! For volunteer information, contact the Red Cross at 800-928-4271, visit this website.

You may also contact the Austin Disaster Relief Network by dialing 512-806-0800.

Other Local Groups


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Current Harvey Donation Efforts

August 28, 2017 Press Release: Supporting Texans in the wake of Hurricane Harvey

Monetary donations are being requested by the following organizations:

The American Red Cross:

The Red Cross depends on financial donations to be able to provide disaster relief immediately. Help people affected by Hurricane Harvey by visiting redcross.org, calling 800-RED CROSS or texting the word HARVEY to 90999 to make a $10 donation. Donations enable the Red Cross to prepare for, respond to and help people recover from this disaster. Donate online here: http://www.redcross.org/donations/ways-to-donate/text-mail-phone#Donate-by-Phone

The Salvation Army:

As Hurricane Harvey causes widespread damage across Texas, The Salvation Army is ready to provide physical, emotional and spiritual care to survivors and relief workers. Salvation Army disaster teams from across the country are mobilizing and, even after disaster response efforts are over, The Salvation Army will remain in communities impacted by this terrible storm, supporting long-term disaster recovery efforts and providing ongoing assistance to those in need. Donations can be made here: https://give.salvationarmyusa.org/site/Donation2?df_id=27651&mfc_pref=T&27651.donation=form1

Austin Disaster Relief Network (ADRN):

ADRN has set up a relief fund to provide for the immediate and long-term physical needs of families impacted by Hurricane Harvey. Funds will be used for gift cards, supporting supplies and materials, volunteer support, equipment, shelter, housing, rebuilding, transportation and were it is needed most. Donate online here: https://donate.adrn.org/checkout/donation?eid=142853

United Way:

The United Way of Greater Austin has set up a Disaster Relief Fund for Harvey survivors. Donate online and choose to send the money to specific counties or let the organization decide. Donations can be made online here: https://secure.donationpay.org/unitedwayaustin/harvey.php

Central Texas Voluntary Organizations Active in Disaster:

Central Texas VOAD is a humanitarian association of independent voluntary organizations that are active in one or more phases of disaster: preparation, response, recovery, and mitigation. Visit http://centraltxvoad.com/active-disasters/ for a list of the safest, most secure ways to make monetary donations.

Texas Voluntary Organizations Active in Disaster:

Central Texas and Texas VOAD consists of local, regional, and national nonprofits, faith-based organizations, and governmental partners that coordinate disaster relief, response and recovery. An extensive list of VOAD members is provided with information about how to donate to each. Visit https://txvoad.communityos.org/cms/home for more information.

Travis Austin Recovery Group (TARG):

Travis Austin Recovery Group is a long-term recovery group led by residents, experienced organizations and advisors to ensure effective relief for families and communities impacted by disasters. Donations can be made here: https://targroup.wordpress.com/donate/

Shelter Information

Current Information for Open Shelters for Harvey Evacuees

There are no current local evacuations in the Central Texas Region

All current Up to Date Shelter Information can be found by calling 512-974-2000 or 3-1-1, in the local area.

The Following Shelters are open as of 10 am 08/25/2017:

  • Delco Center, 4601 Pecan Brook Dr, Austin, TX 78724 (Map)
  • LBJ/LASA High School, 7309 Lazy Creek Dr, Austin, TX 78724 (Map)
  • Take Highway 183 Northbound and look for signs with current shelter information

Additional shelters will open as needed and announced using the City of Austin Twitter account - @austintexasgov.

Media

September 2, 2017
Supporting Texans in the wake of Hurricane Harvey
The City of Austin and Travis County encourage people interested in supporting flood survivors who have been impacted by Hurricane Harvey to make monetary donations to established, reputable organizations assisting in relief and recovery efforts.

September 1, 2017
Travis County Emergency Services District 3 Coordindates Deployment of Fire Resources in Response to Hurricane Harvey
Through the Texas Intrastate Fire Mutual Aid System (TIFMAS), Travis County Emergency Services District (ESD) 3, Oak Hill Fire Department, is coordinating fire service-based resources being deployed to Houston and the Texas coastal area in response to Hurricane Harvey.

August 28, 2017
Donations Needed to Assist Hurricane Harvey Survivors
Travis County encourages those interested in supporting flood survivors who have been impacted by Hurricane Harvey to make monetary donations to established and reputable organizations assisting in relief and recovery efforts.

August 29, 2017
Donations Needed to Assist Hurricane Harvey Survivors
Travis County encourages those interested in supporting flood survivors who have been impacted by Hurricane Harvey to make monetary donations to established and reputable organizations assisting in relief and recovery efforts.

August 28, 2017
HUD Announces Disaster Assistance for Victims of Hurricane Harvey
U.S. Housing and Urban Development Secretary Ben Carson today announced HUD will speed federal disaster assistance to the State of Texas and provide support to homeowners and low-income renters forced from their homes due to Hurricane Harvey.

August 28, 2017
DPS Announces Temporary Storm-related Changes
At the direction of Texas Gov. Greg Abbott, the Texas Department of Public Safety (DPS) will implement cost-saving measures for residents who have been impacted by Hurricane Harvey.

August 28, 2017
Supporting Texans in the wake of Hurricane Harvey
The City of Austin and Travis County encourage people interested in supporting flood survivors who have been impacted by Hurricane Harvey to make monetary donations to established, reputable organizations assisting in relief and recovery efforts.

August 27, 2017
AISD, ACC, City of Austin, & Travis County to Start Operations Late Monday
Austin Independent School District, Austin Community College, the City of Austin, and Travis County will all begin operations with a delayed start time tomorrow, Monday, August 28, 2017.

August 25, 2017
First Hurricane Harvey shelter open in Austin
The Capital Area Shelter Hub Plan (CASHP) is now active to receive evacuees from Hurricane Harvey.

August 24, 2017
City, County Officials Prepare for Hurricane Harvey
As of 2 p.m., there have been no requests to activate the Capital Area Shelter Hub Plan (CASH-P), which provides shelter assistance, from the State of Texas in response to Hurricane Harvey.

August 23, 2017
Updated Information on Tropical System Harvey
Travis County OEM and our regional partners are monitoring the progress of Tropical System Harvey closely.

October 2015 Flood Study Preliminary Results Presentation

Federal Emergency Management Agency (FEMA) Claims

Citizens and businesses may contact FEMA directly.

  • Click http://www.disasterassistance.gov/ at any time.
  • Call 1-800-621-FEMA (1-800-621-3362), 7 a.m. to 11 p.m., ET, seven days a week.
  • Call TTY 1-800-462-7585, 7 a.m. to 11 p.m. ET, seven days a week.

Travis County and Cities in Travis County Assistance

Check the Frequently Asked Questions below for direct contacts and information. Call 3-1-1 for all other information and questions.

Debris Information

All property owners are responsible for debris on their own property. Please work with your local trash collection service for trash/debris pickup, or personally deliver any trash/debris to the nearest landfill. Travis County will continue to take care of all roadways and make sure they are cleared of any hazards. Any debris dumped onto Travis County roadways or right-of-ways will be considered illegal dumping and fines will be assessed.

Development and Building Permits

Travis County Development Services oversees guidelines, procedures and permits for all development outside corporate city limits in Travis County. Contact that office for information about required permits: https://www.traviscountytx.gov/tnr/permits (512) 854-4215 (8:30 a.m. – 4 p.m., Monday – Friday).

Property owners or contractors can make application anytime online at MyPermitNow.org or at 700 Lavaca, 5th floor any business day between 8:30 a.m. and 4:00 p.m. At a minimum, a contractor estimate for repair is required. Property owners do not have to use a contractor to complete the repair.

Floodplain Information

Maps: https://www.traviscountytx.gov/tnr/environmental-quality/stormwater/floodplain

Look up floodplain by address:

Flood Insurance Information

Long Term Recovery, Un-Met Needs, and Donations:

Travis Austin Recovery Group (TARG): TARG is a local recovery group with 501c(3) status that provides direct assistance to survivors. To request assistance or make a donation, please see the following information: www.targetingrecovery.org - PO Box 17591, Austin, TX 78760; 512-920-2520.

County Programs and Projects

Buyout information

Health and Human Services

Frequently Asked Questions

Legal Assistance

  • State Bar Disaster Hotline – 800-504-7030
    • Flood survivors may also call the Bar’s pro-bono attorney, Doug Lawrence, 512-472-0279, ext. 110. Callers should identify themselves as a flood survivor, and he will return their call as soon as possible.
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Press Releases

December 15, 2015
Flood-impacted residents to receive tax relief by property reappraisal
The Travis County Commissioners Court has approved a resolution requesting the reappraisal of flood-impacted properties by the Travis Central Appraisal District (TCAD) within Travis County. 

December 7, 2015
Recovery Centers Open in Austin and Travis County for Flood Survivors
Two State/Federal Emergency Management Agency (FEMA) Disaster Recovery Centers (DRCs) will open in the Austin/Travis County area on Tuesday, Dec. 8, 2015 for homeowners, renters and business owners who sustained damage as a result of the severe storms, tornadoes and flooding from Oct. 22 to Oct. 31, 2015.

December 4, 2015
FEMA Media Advisory
Flood-affected communities in Austin and Travis County should anticipate Federal Emergency Management Agency (FEMA) outreach teams in their neighborhoods starting this week.

November 30, 2015
Travis County flood recovery meeting this Saturday
Travis County Commissioner Gerald Daugherty, Precinct #3, invites flood-affected County residents, especially those in the Arroyo Doble and Onion Creek Meadows neighborhoods, to attend a Flood Recovery Meeting this Saturday, December 5, from 2 to 4 p.m. at the Manchaca Fire Station located at 665 W FM 1626, Austin, TX 78748.

November 25, 2015
Federal Flood Assistance Approved for Austin-area Residents, Businesses
Travis County residents and business owners, including those in the Austin city limits, who had storm or flood damage between Oct. 22, 2015 and Oct. 31, 2015 are eligible for federal assistance, according to the Federal Emergency Management Agency (FEMA).

November 17, 2015
Travis County flood recovery meeting this Thursday
Travis County invites all flood-affected County residents to attend a Flood Recovery Meeting this Thursday, November 19, 6:30 to 8:30 p.m. at the South Rural Community Center at 3518 FM 973 South, Del Valle.
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November 13, 2015
Flooding Assistance Center will close, call 3-1-1 for flood recovery information 
The Austin/Travis County Flood Assistance Center, located at the Dove Springs Recreation Center, will conclude operations Saturday, Nov. 14 at 7:30 p.m.

November 12, 2015
Volunteers needed in flood-damaged areas 
Assistance and information available to Travis County residents
The number of properties in Travis County affected by the most recent flood is now 350 (500 households in Austin and Travis County combined), and the need for volunteers is growing during this declared local state of disaster.

November 9, 2015
Flood Assistance Center update
The Flood Assistance Center (FAC), at Dove Springs Recreation Center, will remain open to service flood survivors in Austin and Travis County until Saturday, Nov. 14, or longer if needed.

November 6, 2015
City, County open Volunteer Resource Center to assist in flood recovery
A Volunteer Reception Center (VRC) will open Sunday Nov. 8, which will launch a coordinated volunteer effort beginning then.

November 6, 2015
More than 300 properties in Travis County impacted by flood
At least 336 properties in Travis County were affected by last week’s flood. Travis County Transportation and Natural Resources (TNR) has inspected more than 500 properties and continues to assess the number that have received flood damage.

November 4, 2015
Stay alert for possible flooding in rain-saturated Travis County
Travis County is urging the public to monitor local media for emergency weather alerts due to the forecast of rain and potential flooding late tonight through Friday.

October 31, 2015
Travis County evacuates Citation Circle area
Travis County Emergency Management sent a Regional Notification System (RNS) message to Citation Circle neighborhood residents in Southeast Travis County to notify them to evacuate to higher ground.

October 30, 2015
Travis County responds to flooding
Flooding is occurring in many parts of Travis County, but especially in the Onion Creek watershed. Additional rain is expected this evening and in the early morning hours. Everyone should monitor local weather reports; avoid flood waters, and remember to "Turn around. Don’t Drown."

Travis County residents and business owners who received storm damage during the May 27, 2016 flood are eligible for federal assistance, according to the Federal Emergency Management Agency (FEMA). Eligibility applies to Graveyard Point residents, who received flooding from Lake Travis, provided they are living in their primary residence. For more information...

The Austin Disaster Relief Network remains active. Their hotline is 512-806-0800 to provide flood survivor assistance. They will be open 10 a.m. to 6 p.m. until Friday June 17th, 2016.

 

Travis County Transportation and Natural Resources has completed the damage assessment from the May 27, 2016 flood. The numbers include damages on Lake Travis. The flooding was primarily on Dry and Maha Creeks in Precinct 4. Please be mindful that major, minor and affected refers to damage level of a structure, not the experience of our citizens; 46 Major (with many likely destroyed), 40 Minor, 20 Affected, 111 total.

Buy-Out Information

Currently, Travis County only has buy-out funds for properties that have already been identified. This fall, we will obtain information from a study of the October 2015 flood at Thoroughbred Farms, and we will work to identify cost-effective alternatives for mitigating flooding in that area. Those alternatives could include buy-outs and structural changes, such as dikes, levies and channels. At this time, funding for any chosen alternative will likely be requested in a County Bond Referendum planned for November 2017. This information could change, as it is dependent upon actions taken by the Commissioners Court.

 

Transportation & Natural Resources Flood Maps

 

FEMA Press Releases

July 27, 2016
SBA Disaster Loan Application Deadlines Near
Two important deadlines are ahead for Texans who are considering a loan through the U.S. Small Business Administration for recovery from the May-June storms and flooding.

July 26, 2016
FEMA’s ‘Help After a Disaster’ Guide Available in PDF in Many Languages
Texans affected by the May-June storms and flooding can get their questions answered in many languages by accessing the FEMA booklet “Help After a Disaster: Applicant’s Guide to the Individuals & Households Program.”

June 20, 2016
U.S. Citizens, ‘Qualified Aliens, Non-Citizen Nationals’ Should Register With FEMA for Disaster Help
Survivors of the May floods may be eligible for disaster assistance if they have a Social Security number or permanent residency card (green card) or if a minor child who lives in the household has a Social Security number.

June 14, 2016
Texans in 12 Counties Affected by May-June Flooding Can Register With FEMA for Disaster Assistance
Texans who sustained damage or loss from the storms and flooding that began May 26 and continues can now register for disaster assistance with FEMA.

June 13, 2016
More Than $22.7 Million in Federal Disaster Aid to Help Texas Communities Recover from the March Storm
Federal officials estimate more than $22.7 million in disaster assistance will help fund local governments’ recovery from the March 7-29 tornadoes and flooding.

June 11, 2016
President Declares Disaster for Texas
The Federal Emergency Management Agency announced that federal disaster aid has been made available to the State of Texas to supplement state and local recovery efforts in the area affected by severe storms and flooding beginning on May 26, 2016, and continuing.

June 11, 2016
Federal Aid Programs for the State of Texas
Following is a summary of key federal disaster aid programs that can be made available as needed and warranted under President Obama's disaster declaration issued for the State of Texas.

Press Releases

June 13, 2016
Federal flood assistance approved for Travis County residents and businesses
Travis County residents and business owners who received storm damage during the Memorial Day weekend are eligible for federal assistance, according to the Federal Emergency Management Agency (FEMA).

June 7, 2016
Travis County Judge signs disaster declaration
This morning, May 29, the Travis County Sheriff’s Office and STAR Flight resumed their search for flood victims...

May 29, 2016
Travis County Sheriff’s Office and STAR Flight locate deceased body
This morning, May 29, the Travis County Sheriff’s Office and STAR Flight resumed their search for flood victims...

May 29, 2016
Red Cross Shelter Opens in Travis County
Due to the severe weather that made its way through Travis County over the course of Memorial Day weekend, many homes and residences were damaged by the floods...

May 27, 2016
Travis County responds to flooding
Travis County is responding to the flooding caused by heavy rain overnight and this morning...

May 26, 2016
Register now for emergency warnings at WarnCentralTexas.org
With the risk of severe weather in our area and the reputation as Flash Flood Alley, now is the time to register for emergency warnings...

More Emergency Services Press Releases...

Public Service Announcement

STAR Flight  “Turn Around Don’t Drown”

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