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Learn how to report objects obstructing areas reserved for public use in a way that doesn’t create an immediate safety hazard.

 If there is an immediate safety hazard, please contact Travis County Sheriff’s Department.

 

Filing Process

1

Determine Who To File a Complaint With

This page provides information on how to report the following violations:

  • Hazards in the line of sight that are not creating an immediate safety hazard
  • Obstruction hazards that are not creating an immediate safety hazard
  • Drainage blocks

If these don’t describe your situation, please reach out to one of the following instead:

  1. Sheriff’s Department
    • Please contact Travis County Sheriff’s Department about the following violations:
      • Objects in the Travis County that create an immediate safety hazard
      • Traffic hazards, such as objects in the road
      • Motorized vehicles in the Travis County right-of-way
  2. Other Jurisdictions
    • This website provides information on violations that occurred outside corporate city limits in Travis County. If that’s not the case, please contact the appropriate jurisdiction instead.
2

Gather Required Information

  • Name
  • Phone number
  • Email address
  • The exact address where the alleged violation is occurring and the nature of the violation (e.g. failure to obtain a permit, dirt and debris tracked onto roadway, septic system failure or discharge, etc.)
3

Create an Account

Once you complete the previous steps, please proceed to create an online account on our permitting and complaint platform.

4

Schedule an inspection of the temporary correction (if applicable)

Log into your account and visit the Solution Center .

Please select the appropriate new application type that best describes the type of complaint you want to report. Follow the instructions in the platform.

 

Related

Learn About Filing a Complaint

Report suspected violations, such as a construction without a permit, objects in the public right-of-way, water quality & storm water violations, or illegal dumping.

How to Resolve a Violation

Did you receive a Notice of Violation and/or Stop Work Order at your construction site? Learn what steps to take to correct the issue and get back to building.

Permitting Center

Get started on a development project, file a complaint, or resolve a code violation.

References

Visit the Definitions subchapter of Travis County Code to learn common enforcement terminology.

Can’t find what you’re looking for?

If you can’t find information about a specific permit or need help, fill out the Contact & Feedback Form. We will get back to you shortly.

You can also request a pre-application meeting to discuss any questions about your project by submitting a Request a Pre-Development Meeting.

For other ways to reach us, visit our Contact page.

Development Services Contact Card

Contact & Feedback Form

Request a Pre-Development Meeting

Phone

(512) 854-4215

Permit Desk Hours

Monday - Thursday
9:00 AM - 2:00 PM

Street Address

700 Lavaca
Suite 540
Austin, TX 78701
(Map)

Mailing Address

P.O. Box 1748
Attn: Permits
Austin, TX 78701

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