To obtain information about your rights and the procedures for accessing governmental records, you may find useful information on the Texas Attorney General’s website.

To request information from Information Technology Services please submit your request using the contact information below.

By email:

ITS.communications@traviscountytx.gov

For complaints regarding failure to release public information, please contact your local County or District Attorney. Please ask and you will be provided with this information.

You may also contact the Office of the Attorney General, Open Government Hotline, at (512) 478-6736 or toll-free at (877) 673-6839.

For complaints regarding overcharges, please contact the Office of the Attorney General’s Cost Rules Administrator at (512) 475-2497.

700 lavaca

Information Technology Services

Paul Hopingardner, CIO

700 Lavaca, 5th Floor
Austin, TX 78701 (Map)

(512) 854-9666

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