What are Intervention Services?

These services are provided for custodial parents or non-custodial parent with a final court order issued by another county or state, that have conflict with the co-parent, or have on-going conflict during exchanges.

These cases do not qualify for legal intervention through our program.

Components of Intervention Services

  1. Education - Cooperative Parenting Classes - Focus groups provide parents with helpful tools that encourage a healthy family environment for their children, during and after parental conflict.
    The Cooperative Parenting Course is also available on-line in Spanish and English. For more information, or to enroll, visit www.txparent.com.
  2. Case Management - The visitation enforcement officer will gather relevant information, maintain necessary contact with parents, provide guidance throughout the enforcement process, and initiate referrals to other community resources as needed.

Services Provided

  • conflict resolution meetings between parents**
  • telephone conferences, appointments with parents**
  • parent-child mediations(typically for teenage children)
  • classes for parents to enhance cooperative parenting skills
  • access to monitored neutral children exchange sites- Kids Exchange Network
  • referrals for therapeutic visits between parents and children
  • reunification plans (typically to reintroduce parents to children after a long absence)
  • parenting plans

**Special arrangements are made in family violence cases

How to apply

  • In person - applications are available in our office located at 1010 Lavaca Street, Austin TX 78701
  • By mail - mail the completed application to the Domestic Relations Office, P.O. 1495, Austin TX 78767
  • By fax - fax the completed application to (512) 854-9819

Visitation and Access Service Application
Aplicación de Visitacion y Accesso

You may use our Visitation Denial Log (found on our forms page) to keep a record of visitation violations.

Orientation will held on the FIRST Wednesday of the month through April 30, 2017. Then as of May 1, 2017, the Orientation will be held every Wednesday. It begins at 1:30 PM and lasts about two hours. Applicants are encouraged to arrive at least 15 minutes before the Orientation. All applicants must bring their final court order to the orientation. NO CHILDREN ARE ALLOWED AT THE ORIENTATION.

All applicants are expected to follow all program rules and guidelines, provided to you in the orientation meeting.

How can I change my court order?

To change your court order or visitation rights, you will need to go to court. You may contact the following agencies for affordable legal assistance if you do not have an attorney already: