ITS Department

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Information Technology Services

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The Information Technology Services (ITS) department provides computer and telephone support to other county departments so that they may accomplish their goals.

ITS Mission

Travis County Information Technology Services mission is to provide quality information technology services to county departments in the execution of their functional responsibilities through innovative technology services.

ITS Goals

  1. Ensure anytime, anywhere access to county government:  Maintain all infrastructure systems in an operational state to support daily business needs of individual county departments.
  2. Provide information availability and security:  Secure infrastructure to protect county resources and user department data from unauthorized access.
  3. Increase county workforce effectiveness: Expand operational productivity and efficiency via modifications to existing applications and/or implementation of new technology.
  4. Enhance county service delivery:  Continuous improvement and expansion of central services for all systems residing on Travis County network.

ITS Work Plan

The Information Technology Services Work Plan for Fiscal Year 2014 (Work Plan) summarizes new and ongoing initiatives that the department plans to pursue with respect to IT programs and operations during the next fiscal year (FY) and beyond. The Work Plan is a core publication for the IT Department, providing insight into the various projects in which the department is involved. The Work Plan also serves as a tool to provide our customers (county departments and staff) insight into the wide range of technology services that are provided to Travis County



700 Lavaca

Information Technology Services

Tanya Acevedo, CIO
700 Lavaca, 5th Floor
Austin, TX 78701 (Map)

(512) 854-9666