Information Technology Services

The Information Technology Services (ITS) department provides innovative technology services to constituents through its County departments. The vision of ITS is to digitize Travis County business processes where it makes sense, adds value and saves money.

Information Technology Services Mission

Travis County Information Technology Services mission is to provide quality information technology services to county departments in the execution of their functional responsibilities through innovative technology services.

Information Technology Services Goals

  1. Ensure anytime, anywhere access to county government: Maintain all infrastructure systems in an operational state to support daily business needs of individual county departments.
  2. Provide information availability and security: Secure infrastructure to protect county resources and user department data from unauthorized access.
  3. Increase county workforce effectiveness: Expand operational productivity and efficiency via modifications to existing applications and/or implementation of new technology.
  4. Enhance county service delivery: Continuous improvement and expansion of central services for all systems residing on Travis County network.

Information Technology Services Work Plan

ITS FY2018 Work Plan coming soon.

Please review our 2017 annual work plan. This plan will outline some of the achievements in 2016 while introducing our major initiatives and plans for tackling 2017, to help Travis County deliver more and more services from our departments to our ever growing constituent base.

700 lavaca

Information Technology Services

Paul Hopingardner, CIO

700 Lavaca, 5th Floor
Austin, TX 78701 (Map)

(512) 854-9666

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